InteleNet's Network
Operations Center (NOC) operates 24x7
with a full contingent of highly trained engineers and technicians. The NOC is
the focal point of all monitoring, problem tracking, remote management and
problem resolution in supporting InteleNet's Managed Hosting clients.
Using advanced technology to contact the right people at the
right time, the NOC keeps the customer informed and is able to dispatch the
correct resource, whether it be InteleNet personnel, customer personnel or even third
party providers, to ensure a speedy resolution to every issue. In addition, the
NOC receives all incoming operations calls for faults and issues detected by
the customer as well as requests for additional services. The NOC ensures
that our customers are always informed, in control, and receiving the best
services available in the industry.